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Terms and condition

CONTENTS

TERMS AND CONDITIONS

I. INTRODUCTION
II. DEFINITIONS
III. INTERPRETATION
IV. INTRODUCTION AND SCOPE
V. SERVICES
VI. MODIFICATIONS TO THE SERVICE
VII. ACCOUNT
VIII. USER CONTENT
IX. ORDERING
X. GENERAL CONDITIONS
XI. GEOGRAPHIC RESTRICTION
XII. USER RESPONSIBILITIES
XIII. EXCLUSION OF LIABILITY
XIV. TYPOGRAPHICAL ERRORS
XV. NO RESPONSIBILITY
XVI. THIRD-PARTY LINKS
XVII. PERSONAL INFORMATION AND PRIVACY POLICY
XVIII. ERRORS, INACCURACIES, AND OMISSIONS
XIX. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
XX. COPYRIGHT AND TRADEMARK
XXI. INDEMNIFICATION
XXII. MISCELLANEOUS


I. INTRODUCTION

Welcome to https://thesilkart.com, which is owned and operated by Sindhu Reddy (“we”, “us”, or “our”).

These Terms and Conditions regulate your use of our website and services. By visiting or using this website, you confirm that you have read, understood, and agreed to comply with these Terms along with our Privacy Policy, which together constitute this Agreement.

We may update or modify these Terms periodically without prior notice. Your continued use of the website following any changes indicates your acceptance of the revised Terms. If you disagree with any part of these conditions, you should discontinue using the website.


II. DEFINITIONS

For the purpose of these Terms:

Agreement refers to these Terms and Conditions, the Privacy Policy, and any additional policies provided on the website.

Product / Item refers to any goods or merchandise available for purchase on the website.

Service / Services refers to the various services offered through the website, such as placing orders or submitting customer reviews.

User / You / Your refers to any individual accessing or using the website or its services.

Customer refers to a user who places an order and completes payment for products listed on the website.

We / Us / Our refers to THE SILK ART STORE.

Website refers to https://thesilkart.com, and any affiliated or replacement platforms managed by us.

Customer Account refers to the registered account created by a user to purchase products from the website.


III. INTERPRETATION

Words used in singular form shall include the plural form where applicable and vice versa.

Terms such as “includes” should be interpreted as “including without limitation”.

Any reference to gender shall apply to all genders.

References to laws or statutes include all related amendments, updates, and replacements currently in effect.

Headings, formatting, and styling within this document are included for convenience and do not affect the interpretation of these Terms.


IV. INTRODUCTION AND SCOPE

Scope

These Terms apply to your use of the website and the services made available through it. Services or products provided by third parties may be governed by separate terms and are not covered under this Agreement.

Eligibility

Certain services on the website may only be accessed by individuals who are 18 years of age or older. Users who have been suspended or banned by us may not use the website.

Electronic Communication

When you interact with the website or communicate with us through email or electronic messages, you agree to receive responses electronically. Such communications may serve as official records of interaction between you and us.


V. SERVICES

Through thesilkart.com, we provide an online marketplace that offers a range of art and craft products.

We aim to maintain high standards of quality and ensure that each product undergoes inspection and quality checks before being delivered to customers.


VI. MODIFICATIONS TO THE SERVICE

We reserve the right to update, change, suspend, or discontinue any aspect of our services or these Terms at our discretion.

Updates may be communicated by posting revised Terms on the website or sending notifications to the email address linked to your account. Continued use of the website after such updates signifies your agreement to the revised Terms.


VII. ACCOUNT

To access certain features of the website, you may be required to register and create an account using a username and password.

You agree that:

  • The information provided during registration is accurate and complete.
  • You will maintain the confidentiality of your login credentials.
  • You are responsible for all activity conducted through your account.

If any unauthorized use of your account occurs, you must notify us immediately. We reserve the right to suspend or terminate accounts at any time without prior notice if necessary.


VIII. USER CONTENT

The website may allow users to post feedback, comments, or other content. You are fully responsible for any content you submit.

When submitting content, you must ensure that it does not:

  • Contain offensive, abusive, or hateful language
  • Include defamatory, misleading, or fraudulent statements
  • Violate the privacy rights of any individual
  • Promote discrimination based on race, religion, gender, nationality, age, or disability
  • Encourage illegal activities or violate applicable laws
  • Contain viruses, malicious files, or harmful software
  • Impersonate another person or misuse another user's account

Any content that violates these rules may be removed, and repeated violations may result in termination of user access.


IX. ORDERING

All purchases made through this website are governed by these Terms and Conditions.

When placing an order, you must ensure that all details provided are accurate and complete.

Orders are subject to product availability. Charges will be applied only after the product selection, quantity confirmation, shipping details, and payment information are submitted during checkout.

Accepted payment methods include:

  • Credit Cards
  • Debit Cards
  • PayPal

All orders are subject to confirmation and approval by THE SILK ART.

If you notice any mistake in your order confirmation, please contact us immediately at info@thesilkart.com.

We reserve the right to cancel or refuse orders if:

  • Payment authorization fails
  • Eligibility requirements are not met

Refunds will be processed according to our Refund Policy.


X. GENERAL CONDITIONS

Product images displayed on the website are for reference purposes only and may differ slightly from the actual product.

While we strive to ensure that all information on the website is accurate and up to date, we do not guarantee its completeness or reliability.

We reserve the right to modify these Terms at any time and will notify users of major updates via email or website notices.

The website is licensed to users on a limited, non-exclusive basis for personal, non-commercial use only.

Unauthorized reproduction, distribution, modification, or commercial use of website content without written permission is strictly prohibited.

Color variations may occur due to differences in monitor settings, photography, or lighting conditions.


XI. GEOGRAPHIC RESTRICTION

We may limit or restrict the availability of services or products to specific individuals, locations, or jurisdictions at our discretion.

Any offer made through this website is considered invalid where such services are prohibited by law.


XII. USER RESPONSIBILITIES

By using this website, you agree that you will:

  • Use the website only for lawful purposes
  • Not use the website for competitive market research
  • Not impersonate another individual or entity
  • Not attempt to access restricted areas through hacking or unauthorized means
  • Not introduce viruses or malicious software
  • Inform us if you encounter illegal or inappropriate content on the website

We reserve the right to restrict access to users who violate these responsibilities.


XIII. EXCLUSION OF LIABILITY

We are not responsible for any direct or indirect damages arising from the use of products purchased from our website.

We are also not liable for delays in delivery caused by circumstances beyond our control, including labor disputes, natural disasters, government actions, or supplier issues.

Users acknowledge that information available on the website may not always be fully accurate or complete.


XIV. TYPOGRAPHICAL ERRORS

Despite efforts to ensure accuracy, errors related to pricing or product descriptions may occur.

If a product is listed with incorrect information or price, we reserve the right to cancel or refuse the order and notify the customer accordingly.


XV. NO RESPONSIBILITY

We are not responsible for:

  • Reliance on content posted on the website
  • Losses resulting from incorrect information provided by users
  • Temporary unavailability of the website
  • Unauthorized access to personal information beyond our control

XVI. THIRD-PARTY LINKS

The website may include links to external websites managed by third parties.

These links are provided for convenience only, and we do not endorse or assume responsibility for the content, policies, or practices of such external websites.

Users accessing these sites do so at their own risk.


XVII. PERSONAL INFORMATION AND PRIVACY POLICY

By using this website, you consent to the collection, storage, and processing of your personal information in accordance with our Privacy Policy.


XVIII. ERRORS, INACCURACIES, AND OMISSIONS

Although we strive to maintain accurate information on the website, errors or omissions may occur.

We do not guarantee that the website will operate without interruption, errors, or technical issues.


XIX. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The website and its services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.

We disclaim all warranties, including those related to merchantability, fitness for a particular purpose, or non-infringement.

We shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the website.


XX. COPYRIGHT AND TRADEMARK

All content on the website including text, graphics, images, designs, and software is protected by copyright and intellectual property laws.

Unauthorized use, reproduction, distribution, or modification of website content is strictly prohibited without written consent.

All trademarks displayed on the website belong to their respective owners.


XXI. INDEMNIFICATION

You agree to defend and hold harmless THE SILK ART, its employees, partners, and affiliates from any claims, damages, or legal expenses resulting from your misuse of the website or violation of these Terms.


XXII. MISCELLANEOUS

Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in effect.

Termination

We may suspend or terminate services at any time without prior notice. Upon termination, access to services will be discontinued.

Entire Agreement

These Terms constitute the complete agreement between the user and the website regarding its use.

Governing Law

These Terms are governed by the laws of India, and disputes will fall under the jurisdiction of the courts of Andhra Pradesh.

Force Majeure

We are not liable for failure to perform obligations due to events beyond our control, including natural disasters, war, power failure, or civil disturbances.

Assignment

We may transfer or assign this agreement to our affiliates, subsidiaries, or group companies without user consent.


CONTACT INFORMATION

If you have questions regarding these Terms and Conditions, please contact us at:

info@thesilkart.com
or